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1. What if the state requests more information or denies my eligibility?

Current STAR exemption recipients, who do not comply with a request from the state to provide additional documentation to prove their eligibility, may risk losing their STAR benefit. Once a homeowner provides the state with the requested information, their registration will be updated and, if eligible, a STAR tax credit check will be issued by the state.

Recipients who disagree with the state's determination of their eligibility must send an explanation and supporting documentation, along with a copy of the notification, to NYSDTF by fax at 518-435-8634, or mail at:
NYS Tax Department
ORPTS STAR Resolution
Unit- 425 RDS
W A Harriman Campus
Albany, NY 12227-0801

2. How do you calculate your income for STAR?

Calculate your income for STAR by doing the following:

• IRS Form 1040: Federal Adjusted Gross Income (Line 11) minus the taxable portion of IRA distributions (Line 4b)
• NYS Form IT-201: Federal Adjusted Gross Income (Line 19) minus taxable portion of IRA distributions (Line 9)

If you were not required to file a tax return, you will need the following information for all property owners: documentation of total wages, salaries, and tips; taxable interest income and dividends; unemployment compensation; total pensions and annuities; Social Security benefits and other income.

3. How do you apply for or switch to the STAR credit?

To apply for the STAR credit or to switch from the STAR exemption to the STAR credit, please visit the STAR website or call 518-457-2036 weekdays, from 8:30 am to 4:30 pm. Once registered for the STAR credit, homeowners will not need to register again in the future, unless there has been a change in homeownership. The New York State Department of Taxation and Finance will review STAR credit registrations each year to determine whether a homeowner is eligible for the Basic or Enhanced STAR credit and will issue a check for the respective benefit.